Telephone Interpreting Service

We have translators and interpreters in many locations across Australia and the world, however we are often asked for telephone interpreting service. Our telephone interpreters can be booked in advance or for existing accounts we have a real time ondemand phone interpreting option.  We offer most languages and it is available in Australia and where ever there is a good phone service. 

Phone interpreter service

Over the phone interpreting (OPI) is used regularly by our clients across Australia and around the world. We are Australia's specialist provider of interpreting services and have a state of the art, cloud based system that allows for effective and affordable communication across languages. We offer hundreds of languages and have 24 hour capability.

How does it work?

For regular clients we offer a web-based booking service to book the interpreting session. For new customers, we encourage you to give us a call or use the request a quote form on our site.  After the booking has been made, you will be contacted to confirm your telephone number and payment information. We accept Visa and Mastercard as well as direct deposit.

The telephone interpreter will be available at the agreed time.  In some cases, our conference call facilitator will arrange to call all parties to the conference call.  After the call is started, the facilitator may leave the call.  Your interpreter will conduct the interpretation services and the time of the call will be tracked.  Clients will be charged for the call duration plus a set up fee.

About Translationz Pty Ltd

We are an language services company that provides interpreting services including over the phone. As a telephone interpreting company in Australia, we will make sure that you have suitable interpreters for your needs.

Do you provide video interpreting as an option?

Yes, we have video interpretation capability. We only offer this to clients where we have validated their data speeds to ensure that the experience is good.  Video interpreting service is available in some circumstances. Generally, this is offered to businesses and government organisations who have the appropriate infrastructure to support high data loads. Please speak with you project coordinator to discuss your video interpreter options.

What languages do you support?

We support most languages spoken in Australia.  For rare languages, we normally need more notice, however in all cases we encourage booking in advance so that you are not disappointed. 

Some of the more common languages are listed on our menu, however this is not a complete list.  Do not hesitate to call to discuss your specific needs of our service.